94% customer retention 
CRM tailored to your business
From only £30 per month 
25 years' experience 

CRM Support Packages  

Sometimes, we all forget how to action something!  If you've been trained to use a Maximizer CRM module and need follow-up help in using it the Unimax Solutions' team is here to help. 

Supported Users

As a supported user you will have received basic Maximizer CRM user training in one or more Maximizer CRM modules, and your organization will have a current Remote Support Agreement with Unimax Solutions.  That's when your support begins.

If you have forgotten some aspect of your training, or if a module you have been trained on doesn’t seem to be working properly, then ask for help.  

Types of questions

If your question is more complex don’t worry, we can still help. If your query is straightforward then it may be dealt with in a single phone call or email and if the matter involves more detailed work then a series of emails and a screen sharing session may be necessary.

 

Occasionally the representative may refer to the manufacturer of Maximizer CRM.

Whatever the problem we aim to resolve it as soon as possible.

User Support

Basic user support

For users that have been trained by Unimax Solutions

"How do I?" questions only

User Support

Basic user support

For users that have been trained by Unimax Solutions.

"How do I?" question

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Server support.

For any Maximizer CRM related problems on the primary server. 

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Annual Database Health Check – a call from our Client Engagement Manager to discuss how your system is preforming, your changing business needs and any additional requirements.

System Support

CRM Support Package 

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Annual Database Configuration Workshop – In line with the annual database health check, you will also receive a full plan of your desired changes and these will then be actioned by the Unimax Solutions' team in the form of a workshop.

Please note that this session is limited to 2 attendees.

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Online Training – We will also deliver a 60 minute online training session per year outlining how to get the most out of your Maximizer system to include any changes that have been made in new versions or as a result of the database configuration workshop.

Please note that this session is limited to 2 attendees.

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Upgrade – 1 standard upgrade every 12 months to include a version update to your current Maximizer CRM system on your existing server.

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5% discount on additional services

Contact Us

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Office 15 

Manvers House, Pioneer Close 

Wath-upon-Dearne 

Rotherham 

S63 7JZ

01709 879192